# Waiter / Waitress **Company:** Tashas Group **Department:** Front of House **Role:** Waiter **Location:** tashas Sharjah ## About the Role At tashas, we believe hospitality is about making people feel genuinely welcome. We are looking for passionate, energetic and service-driven Waiters and Waitresses who are fluent in Arabic to join our team at tashas Sharjah. As a member of our front-of-house team, you will play an important role in creating memorable experiences through attentive service, thoughtful recommendations and genuine connection with our guests. Whether it's a morning coffee, a business lunch or a family gathering, you will help create the warm and engaging atmosphere that has made tashas one of the region's most loved café destinations. ## Your Mission You will deliver exceptional service with warmth, professionalism and attention to detail, ensuring every guest enjoys a seamless and memorable experience. By combining product knowledge, efficiency and genuine hospitality, you will help bring the tashas experience to life while building meaningful relationships with our guests. ## What You'll Be Doing ### Guest Experience & Service - Welcome guests warmly and create a positive first impression from the moment they arrive. - Guide guests through the menu, confidently offering recommendations and sharing knowledge about our food and beverages. - Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams. - Deliver orders promptly and professionally, ensuring every dish and drink reaches the correct guest. - Anticipate guest needs and provide attentive, personalised service throughout their visit. - Present bills and process payments accurately and efficiently. - Handle guest enquiries, requests and concerns with professionalism and care. ### Service Excellence - Uphold the service standards that define the tashas experience. - Ensure tables are beautifully presented, clean and set according to brand standards. - Clear, reset and prepare tables efficiently for incoming guests. - Maintain a clean, organised and welcoming dining environment throughout service. - Support daily operational tasks and contribute to the smooth running of the restaurant. - Work closely with colleagues to ensure an exceptional guest experience at every touchpoint. ### Teamwork & Culture - Collaborate closely with kitchen, bar and front-of-house teams to deliver seamless service. - Support new team members and contribute to a positive onboarding experience. - Foster a culture of teamwork, respect and accountability. - Embody the values and spirit of tashas in every interaction. - Participate actively in daily briefings and team communication. ### Quality & Brand Standards - Maintain a strong understanding of our menus, products and service philosophy. - Ensure all food and beverages served meet our quality and presentation expectations. - Champion our three pillars: beautiful food, stunning environments and engaging service. - Consistently uphold grooming, uniform and personal presentation standards. ### Health, Safety & Compliance - Adhere to all local health, safety and food handling regulations. - Follow HACCP procedures and company standards at all times. - Handle food, beverages and cleaning products safely and responsibly. - Maintain clean and hygienic workstations and service areas throughout every shift. ## What We're Looking For - Previous experience as a Waiter, Waitress or Server in a quality restaurant, café or hospitality environment. - **Fluency in Arabic and English is essential.** - A genuine passion for hospitality and guest service. - Strong communication and interpersonal skills. - A warm, professional and confident personality. - The ability to remain calm and organised in a fast-paced environment. - Strong attention to detail and commitment to excellence. - A positive attitude and collaborative approach to teamwork. ## What You'll Love - Joining one of the UAE's most loved hospitality brands. - Working in a beautiful environment alongside passionate and talented people. - Being part of a culture built on generosity, excellence and genuine hospitality. - Building meaningful relationships with guests and colleagues every day. - Opportunities for growth and development within the Tashas Group. - Competitive compensation and employee benefits. * * * **At tashas, hospitality lives in the details. If you're passionate about people, fluent in Arabic and love creating memorable guest experiences, we'd love to hear from you.** [Apply for this position](https://careers.tashasgroup.com/jobs/8124110-waiter-waitress/applications/new)